All merchandise sold at SPARE PARTS.com has a lifetime warranty against manufacturer defects or malfunction, from the date the order was delivered.
Merchandise that arrives damaged must be informed of within 7 business days of the delivery date. Proceeding to use merchandise that arrived damaged (cracks, scratched, missing components, etc.) commits our customers to ownership of the merchandise in the state it was received; voiding its warranty.
All defective items being returned must be packed as if they were new and working. Failure to do so may invalidate the warranty. Only replacements for the same item purchased will be provided. We are not responsible for goods that are damaged during shipment or misused/abused by the customer carrier.
SPARE PARTS.com warranty does not cover any damage caused by usage (e.g. improper installation, attempted repair when receiving damaged merchandise, water damage, etc).
Flex cables are inspected for quality prior to shipping, torn or broken flex cables are not covered by our warranty policy.
The customer is responsible for shipping costs on all merchandise returned for exchange, warranty, refund or repairs. SPARE PARTS.com will cover the shipping costs to send any replacement parts to the customer.
SPARE PARTS.com does not provide reimbursements for additional costs associated with shipping, exchanges, repairs, installations, or time.
To return an item for replacement under our warranty policy, please email us about your case to email@example.com, a return merchandise authorization number (RMA#) shall be issued to you ASAP.
The buyer or user agrees with SPARE PARTS Hardware & Services. The following: Our products should be used with common sense. We disclaim all warranties and cannot be held liable for any damages including but not limited to direct, incidental, consequential or indirect or punitive damages or injury or proper damage arising out of the use, misuse or inability of products or this website and that the manufacturer’s warranty applies if any, however, we will at our option replace any product proving defective or refund the purchase price. Please email us about your case to firstname.lastname@example.org, we shall reply your request ASAP.
At SPARE PARTS.com we also strive to provide our customers with the lowest prices possible. To ensure customer satisfaction, we offer FREE same day Expedited shipping on all orders over $400. All orders received by 3 pm Monday-Friday will be mailed out the same day. Thanks to our high volume shipping, we are able to save on shipping fees and in turn pass these savings onto our valued customers.
We currently only accept payments from PayPal customers. SPARE PARTS ships all orders from the USA to most countries worldwide. Domestic orders shipped to the United States of America and its territories are offered a free Standard Shipping option.
SPARE PARTS.com usually takes 1-3 business days to process an order, though in some unique situations may take longer such as during holiday seasons. During that time, SPARE PARTS.com may contact you to verify some information before continuing to process your order.
Orders will not ship until processing has been approved and payments received in full. SPARE PARTS only charges orders when they ship. You will be emailed your order’s tracking number as soon as the order ships. Most orders will be shipped via the United States Postal Service, however, may be shipped by the carrier of our preference in certain cases.
SPARE PARTS.com offers domestic free Standard Shipping on all items sold. Standard Shipping includes delivery by our preferred carrier. Orders are fulfilled in a ‘first come, first serve’ basis dependent on parts availability. When selecting Standard Shipping, you should expect to receive your order within 5-10 business days after your order is processed. The cost of selecting Standard Shipping is free.
SPARE PARTS.com also offers domestic Expedited Shipping on all items sold. Expedited Shipping includes delivery by our preferred carrier. Depending on where you are located, you should receive your order within 3-5 business days after your order is processed. The cost of selecting Expedited Shipping is $9.99. To ensure customer satisfaction, we offer FREE same day Expedited shipping on all orders over $500.
SPARE PARTS.com also offers domestic Front-of-the-Line shipping on all items sold. Front-of-the-Line shipping includes delivery by our preferred carrier. Depending on where you are located, you should receive your order within 1-3 business days after your order is processed. The cost of selecting Front-of-the-Line Shipping is $19.99.
International Express Shipping
SPARE PARTS also offers International Express Shipping to most countries abroad the United States of America. If International Shipping is not selected at checkout, SPARE PARTS.com will provide an invoice to capture the remaining shipping balance and complete the total payment for your order. International orders will not ship until complete payment is collected. The cost of our International Express Shipping is a flat-rate of $49.99, regardless of the size of your order.
Depending on where you are located outside the USA, you should receive your order within 5-15 business days after your order is processed. This time frame does not include any delays that may occur if your order is held up by customs or postal carrier. All international orders will be shipped via Priority Mail International and will provide a tracking number. We cannot ship via any method that does not provide a tracking number.
International Shipping rates are paid to the carrier and non-refundable. The customer is responsible for any additional shipping fees caused by incorrect, incomplete, unclaimed or undeliverable addresses that were provided by the customer.
Please note: some countries will impose tariffs on items shipped from abroad. Customers are responsible for all taxes and duties. Call your local customs office to find out details about these charges. Customers are responsible for charges incurred if the package is returned to sender.
SPARE PARTS.com cannot be held responsible for delays caused by shipping carriers or weather conditions.